Mary Portas, a retail consultant, partners with struggling high street stores in Britain to transform their businesses and provide exceptional customer service to shoppers. Through her expert guidance, the stores learn to improve their overall experience, from friendly staff to well-organized displays, and ultimately, increase customer satisfaction. With her help, these once-struggling shops are able to thrive in a competitive market.

Mary Portas: Secret Shopper ei ole tällä hetkellä saatavilla suoratoistettavaksi Yhdysvallat alueella olevissa suoratoistopalveluissa, jotka meillä on luettelossamme

Samankaltaisia TV-sarjoja, jotka on tuotettu suunnilleen samaan aikaan kuin Mary Portas: Secret Shopper, ovat Suddenly Rich, Say Yes To The Prom, Bobby and Giada in Italy, American Chopper, Buddy Valastro: Road to Recovery, American Dreamlands.